Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! We aim to provide you with a smooth and reliable shipping experience. Please review our shipping policy below:
📦 Order Processing Time
- All orders are handcrafted and packaged with care 🖐️.
- Please allow 1–3 business days for order processing before shipping.
- Orders are not processed or shipped on weekends or holidays.
🌍 Shipping Destinations
We currently ship to:
- Domestic (within Australia)
-
International – including the US, Canada, UK, and more
🌐 If you're unsure whether we ship to your country, please contact us before placing an order.
🚚 Shipping Methods & Estimated Delivery Time
| Region | Shipping Method | Estimated Delivery Time |
|---|---|---|
| Domestic | Standard Shipping | 3–7 business days |
| International | Standard Airmail | 7–20 business days |
Please note: Delivery times are estimates and may vary due to customs, local postal delays, or holidays.
📮 Shipping Fees
- Domestic Shipping: Flat rate or free over $100
- International Shipping: Calculated at checkout based on location and weight
💡 Customs, Duties & Taxes (For International Orders)
Your order may be subject to customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in our prices or shipping fees.
📦 Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number 📬. You can track your package via the link provided.
❗ Lost or Delayed Packages
We are not responsible for delays caused by the postal service, customs, or force majeure events. If your package appears lost or delayed, please contact us and we will do our best to assist you.
📩 Questions?
If you have any questions about shipping, feel free to reach out:
📧 Email: [vsv.studioshop@gmail.com]